Hi, I’m Klaudia. I help hospitality businesses simplify their digital guest experience - from websites and booking flows to communication and day-to-day admin.
I focus on clarity first: fixing what confuses guests, streamlining what creates extra work, and building setups that are easier to run and easier to book.
HIghlights
5+ years of experience designing clear, practical digital experiences.
Background in UX research, with a strong focus on real user behaviour and decision-making.
Grew up in a hospitality business, working hands-on with websites, guest communication, and day-to-day operations.
Experienced in untangling complex journeys, tools, and workflows into simple, usable setups.
Worked directly with business owners, developers, and small teams to deliver practical, realistic solutions.
DESIGN PROCESS
In all my work I follow design thinking and double-diamond frameworks, and I place high emphasis on the importance of reflection and refinement based on real data when considering the best solution for the problems the users and/or the business are facing.
COMPANIES I WORKED / COLLABORATED WITH
